The Owner Manager Programme is designed to help your business develop to its full growth potential. The course involves workshops and individual meetings and runs over a 6 months period usually from October to April. It is aimed at owner-managers of small businesses in County Wexford, e.g. those employing less than 20 people.
Programme Contents
Phase 1: Identification of Training Needs
This will involve a face-to-face consulting meeting with each individual participant, to establish a profile of your existing business and it’s particular needs. This will help to:- -
- Establish the critical issues relating to your business and establish the skill gaps that exist, which will be addressed during the Programme.
- Establish the real training needs in your business.
Phase 2: Training Workshops
Based on the training needs identified during the face-to-face consulting meetings, appropriate group training workshops will be developed in order to address the identified issues. The workshop topics will be addressed in a practical manner to make them as
relevant as possible to your business. Feedback from previous programmes has shown that the following topics are the critical ones that need to be addressed at these workshops.
Proposed Workshop Topics:
- Personal Development, Motivation.
- What business am I in?
- General Management Training.
- Presenting my business to critical stakeholders e.g. bank.
- Marketing, Promotion, Packaging, Advertising etc.
- Sales Management.
- Finance and Business Planning.
- Taxation Planning & Accounts.
- Information Technology for Small Business.
- Pricing & Costing.
- Quality Control.
- Safety Statement & Hygiene Regulations.
- Negotiation Skills.
- Time Management.
- Pensions, Insurance, Expense Sheets etc.
- Delegation & Supervision.
- Recruitment, Performance Evaluation, Employment Legislation.
- Planning for Succession.
- Problem Solving – incl. Benchmarking.
- Customer Care.
- E-Commerce.
These topics may be altered at the request of participants.
Phase 3: Follow Up Consultancy Support:
Each participating business will have at least three consultancy meetings. These meetings will give you the opportunity to discuss the critical issues in your business in a confidential and professional manner. A series of objectives for each business will be agreed at the first meeting to enable measurable progress to be made.
The meetings will also ensure that you apply what is learned at the workshops to your business. A common complaint from small businesses is that they find training programmes too general and not relevant to their own particular businesses. This support will ensure that this does not happen.
Help Line: A unique feature of the programme will be a ‘Help-Line’ service. This will allow the opportunity of contacting the trainer/consultant during or outside of office hours with your queries as they arise. Often businesses need a bit of advice regarding a current critical issue, which they need to make quick decisions on. This professional expert help will be available on an ongoing basis.
Certification: This programme is certified by Waterford Institute of Technology
The following is a selection of companies who have participated on previous programmes :
Pat O’ Hagan, O’Hagan & Associates Computer Services.
Maurice and Mary Delaney, Delaney Concrete Ltd.
Gerard Breen, Breen International Logistics Ltd.
Anne Hayes, Bathman Bathrooms Ltd.
John Mernagh, Wexford Plant Hire.
Margaret Bourke, T/A Ballycourcey Lodge Health Spa.
Deirdre Caulfield, T/A Emerald Dry Cleaners.
Eleanor Kinsella, Scan Image Services Ltd.
Thomas Kelly, Bevel Country Furniture Ltd.
Edmund Doyle, Road Tech Ireland Ltd.
Mary Kavanagh, Kavanagh Meats Ltd.
Francis and Mona Whelan, F & M Whelan Engineering Ltd.
Paul Maloney, T/A Paul Maloney Pottery.
John Dempsey, Air-Con Engineering Ltd.
Mairead Stafford, Ballyelland Pottery
Paul Barron, Barron Lifts
John and Eileen Cullen, Quad Attack
